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If you haven’t already filled out the Flood Loss Questionnaire, downloaded the Flood Insurance Claims Handbook and/or the Contents Spreadsheet, please do that now by clicking on the item. The Flood Loss Questionnaire gives me additional information needed to complete your claim. The Flood Insurance Claims Handbook will give you some basic information about your coverage. If you have purchased Contents Coverage and will be making a claim on flood-damaged contents, you will need the Contents Spreadsheet to list all of your flood-damaged items.

You will want to save this to your computer since you will be using this form to list all of your flood damaged personal property.

From personal experience, I know how traumatic a flood loss can be. It will be a long process, but we will get through this. Now that the flood is over or just about over, we both have work to do to get the rebuilding process started.

My job is not only to evaluate your damages, but to help you through this process. I built this website to answer some of your questions about what is involved in the claims process. My goal is to make this as smooth as possible for you. Each of the sections below provide information you will need as you rebuild your home. Please read through these sections. You will find answers to most of your questions and you will also get a better understanding of what’s ahead of you as you recover from this flood.

GETTING STARTED

This section explains your coverage along with the steps we’ll take to get you on the road to recovery.  There are also informative links to FEMA documents that will further explain the claims process along with your responsibilities after a flood loss.  You’ll also find important forms you may need during the claims process.

TEAR OUT

Other than entering your home after a flood, tearing out the flood-damaged building items can be the most dangerous step of the restoration process. This section contains some basic steps involved with the tear out process.

CLEAN UP

In my opinion, this is the most important part of the rebuilding process.  In this section, you will find tips on how to start the cleanup process, water mitigation terms, an FAQ page along with links to other related items in the cleanup process.

REBUILD

Don’t just build it back; build it better. Even though your policy doesn’t pay for code upgrades, this might be the time to update items such as electrical and plumbing. This may be required by local building codes. This section also gives tips on how to select a contractor. Please read through this section before you sign a contract.

CONTENTS

Going through your contents/personal property can be very emotional.  A lot of your contents may be one of a kind items, family heirlooms, old photos, unique collections, antique furniture, etc.  If you have contents coverage, you will be very involved in this part of the claims process.